Brighton Ford Reviews

Our Goal is 100% Customer Satisfaction!

Take a look at what these satisfied Brighton Ford customers had to say about buying or servicing their car, truck or SUV with us. Being in business since 1988 gives us the leading edge in understanding customer satisfaction and how important it is, and has been, to each and every customer...One happy customer at a time. "Customers for Life" is our motto and the Brighton Ford way!

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 "Had work done at the body shop. Michelle at the front desk is very polite with a great attitude. Brian was my contact overseeing the body repair work, he followed up every step of the way so I knew what was going on with my vehicle. They worked to secure a rental by working with my insurance company. When I needed a truck with a hitch, they were able to supply a Ford F-150 from the dealership so I could tow my boat on a planned weekend when my vehicle was still in the shop. This place does what most companies fail at - they went above my expectations when they weren't obligated to do so." - Google Review on our Body Shop

"My experience with Brighton Ford proved to me that some companies still care about their customers. Their motto for some time has been "Customers for Life" and I truly believe that to be true. I will always go back to buy my cars from Mike Tabacchi and Brighton Ford.All salesman here are great,but I have dealt with Mike 5 times now and he is, in my opinion, the best. See him and you will NOT be disappointed."- Review

"I have been buying and leasing from Brighton Ford for nearly a decade, despite having several other Ford dealers closer to me. Their sales team is very knowledgeable and my experience has always been great. We even go out of our way to service our cars there (again, despite other dealers being closer). In the past 7 years, we have purchased new, purchased used, leased, traded in. We have financed and we have bought outright. Our experience, no matter which department we have dealt with, has always been positive. They are great about presenting your options and not pressuring you to make the decision that best suits them. Our sales professionals have never been pushy, which says a lot to me as I have no patience for "the vultures" as I call them. I really can't say enough good things about my experiences there. I suppose our repeated transactions speak for themselves and the quality of the experience we have had. - Yelp Review
"I wanted to tell everyone about my WONDERFUL experience last night working with Aly DuBois. My husband and I decided to purchase an escape and was not sure of where to make this purchase.I was put in contact with Aly yesterday morning, and am so happy we were. I have bought a few cars, and I can tell you hands down, this was my best experience ever. Buying a car has always been something I dreaded to do, but Aly made it a fun and enjoyable experience. She started by listening to all my concerns and worked with me all day through text (I was at work) to help find the perfect car & the perfect price. She checked, double checked and triple checked for every offer/incentive she could find to help with the price. I said to my husband, friends and family, all I wanted was one experience leaving a dealership NOT feeling like I got taken advantage of, and this was definitely it. I feel confident I was taken care of. Besides that, Aly was sweet as could be and made the whole process go seamlessly. She knew her stuff, and answered every question and concern we had. Honestly, I really never ever see me wanting to buy another car from anyone other than Aly. She really is what most dealerships are missing.Someone who is friendly and honest. Thank you again Aly & Brighton Ford!We love our new Escape!!!!" - Facebook Review
 "I have bought and serviced my car here.  The people are great!  They are family owned and seem to really care.  As a woman shopping on my own, I was treated with respect and got a great deal.  I had compared pricing and payments with other Ford dealerships in the area and Brighton Ford offered me the best payments by far.  The dealership is huge and they have lots of choices.  My experience has been excellent!" - Yelp Review
"Brighton Ford has great staff that work very hard to get you the best deal possible! They are very attentive! Thanks so much!" - Facebook Review
 "Mike Tabacchi from Brighton made my car shopping experience so easy and pleasurable!  He has a great work ethic and truly cares about finding the right vehicle for your needs.  He knew I have a busy work schedule and had everything ready to go when I arrived!  All I had to do was sign and drive away!!!  Thank you Mike!  I will be sure to tell all of my friends!!" - Google Review
"I just leased a 2014 Escape from Brighton Ford!  Great experience!  No pressure!  If you are looking for a new car, go talk to Dominic!  He's hard to miss, his desk is right inside the front door!" - Facebook Review
"As you know we have many options to purchase a vehicle and with today's information, price is not often the driving force behind that choice.  In my opinion the real purchase decision is made after the car leaves the lot.  I have been fortunate to have interaction with many of the departments at Brighton Ford.  I can honestly say that every single one has been exceptional.  Your people make the difference and the service they provide is selling your vehicles.  Every service advisor has been great with providing accurate information, timely service and thorough information.  The follow-up from your client service team (Missy and Heather) has reinforced your commitment to quality.  Often when a client works with the body shop it is not often a happy time.  Jerry Stewart (Body Shop Manager) is truly exceptional at his job and a credit to your organization.  Not only is he knowledgeable and professional, but you can clearly see that he really cares and goes beyond the standard to help.  He continues to exceed my expectations and I appreciate that.  I am sending this just to let you know that the efforts of your organization are noticed and appreciated.  It is obvious that the company is providing the right environment for people to succeed." - Letter Written to Our Staff    
"I purchased my F-150 at Brighton Ford which in itself was a very good experience and love the truck. since then I have taken it to have serviced several times and every time it has turned out good. fast write up service done in a timely matter and never a problem after the fact. report card on my truck has been gone over for upcoming service that may be needed. an overall excellent service experience." - Review 
"Had the most amazing experience with Jerry Niskar. We told him we had a tight schedule but he was very accommodating. Everyone in the used car department joined together to help ensure we had everything we needed. He made sure we got the car we wanted, with the right price tag! Will definitely go back to Jerry to buy another car!" - Google Review 
"Bought my very FIRST car on my own from Brighton ford..Recently divorced and really was Leary of the process as my husband always did this! My salesman was VERY nice and put me right at ease.. I bought a ford fiesta and I just love it! I also have ALWAYS taken my car to this dealership for service and regular  maintenance.. I trust them COMPLETELY!  I will never let anyone else touch my car! I will never go anywhere else for my future business!" - Yelp Review


"Bought a Roush Mustang from Brighton Ford last night an love the car. I went to 3 dealers an there were the only ones who knew the product an the buying experience was EXCELLENT. Thank you for the good service. I'll send all my friends an family to this dealership...." - Facebook Review 

 "We have purchased both new and used cars from Brighton Ford over the years, along with taking them in for service and regular maintenance. The sales experiences have always been the best, never feeling pressured, patiently answering our questions, and giving us the time to make the best decision for us. Service has always been good, cars serviced quickly and correctly. We have been extremely happy with Brighton Ford over the years and plan on continuing our relationship." - Google Review
"Best car buying experience I have ever had.  My wife included." - Facebook Review 
"We have purchased both new and used cars from Brighton Ford over the years, along with taking them in for service and regular maintenance. The sales experiences have always been the best, never feeling pressured, patiently answering our questions, and giving us the time to make the best decision for us. Service has always been good, cars serviced quickly and correctly. We have been extremely happy with Brighton Ford over the years and plan on continuing our relationship." - Google Review 

"I have been a customer of Brighton Ford/Nick Riashi for 17 or more years. Nick is the reason that I purchase my vehicles at Brighton Ford. The customer service he provides is always over and above; not just when purchasing your vehicle but when you have any issue. With Nick, I know that I'm a valued customer and that he appreciates my business. Brighton Ford alway comes in on the low side in regards to what they offer for your trade-in. On many occasions, I was offered a better trade-in price at another local dealer however my loyalty to Nick keeps bringing me back to Brighton Ford. He is definitely an assets to Brighton Ford!"

Bruce travels from Kuwait to Brighton Michigan to buy a new Ranger.

"I am a lifetime GM consumer - never before even considered owning a Ford product. From this point forward I will always consider the Ford Motor Co. Products"

"The dealer's facilities are not exactly impressive, but the people are. Especially the salesman I dealt with."

"...What a awesome experience we had. Mr. Wilkinson is a wonderful salesman."

"...Brighton Ford was so helpful in purchasing my Focus. I love it!"

"Very pleasant experience. Salesman was very helpful, knowledgeable and a pleasure to deal with."

"Awesome experience! Sales person was excellent! Thank you for making the experience great."

"Sean was great. He went around in circles for me. I appreciate all of his efforts."

"Excellent Experience overall. Todd was one of the best salespeople I have dealt with."

"I am glad to see Woody back. I Have purchased five vehicles from this gentleman and trust him."

"...I am quite satisfied in all ways. The salesman was through, polite and accommodating."

"Completely happy! I thank Ford credit for Financing me through these tough times. I will return!"

"...I was treated in a polite and professional manner throughout my purchase experience."

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